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Our Policies
Safe Shipping
At Eye Candie, we strive to ensure your shopping journey is effortless and stress-free. We provide direct-to-door shipping, ensuring your purchases reach you conveniently, right to your doorstep.
Shipping Duration:
For all eligible items, expect delivery within 3-5 business days from the date of shipment and pickup by USPS. Please note that business days exclude weekends and holidays.
Our commitment is to promptly dispatch your order, aiming for swift and reliable delivery to enhance your shopping satisfaction.
Returns and Exchanges
At Eye Candie, your satisfaction is our priority. We understand that occasionally, a gloss might not meet your expectations. Therefore, we offer exchanges within 14 days of purchase for unopened and unused items.
Exchange Policy:
- Timeframe: Eligible for exchange within 14 days from the purchase date.
- Conditions: The gloss must remain unopened and unused.
- Refund Policy: Please note, at present, we exclusively offer exchanges; refunds are not available.
- Shipping Responsibility: Customers are kindly requested to cover the shipping costs for returned items.
Our team is committed to ensuring a smooth exchange process, allowing you to find the perfect gloss that matches your preferences.
Cookie Policy
At Eye Candie, we utilize cookies to optimize and enhance your shopping experience. These cookies serve various purposes, including:
- Enhanced Shopping Experience: They enable us to tailor your visit, connecting you seamlessly to social networks and displaying personalized content.
- Website Performance Analysis: Cookies assist us in analyzing and refining the operation of our website, aiming to continually improve our services.
To delve deeper into our use of cookies and your choices regarding them, please review our Eye Candie Boutique Cookie Policy.
Privacy Policy
At Eye Candie, we prioritize the protection of your privacy. Our commitment involves safeguarding your personal information and ensuring transparency in how we collect and utilize it.
Our Privacy Policy comprehensively outlines:
- How we collect and use your personal data.
- The types of information we gather during your interactions with us.
- How we protect and secure your data.
- Your rights regarding the information you provide.
For detailed information regarding our approach to privacy and data protection, please refer to our Eye Candie Boutique Privacy Policy.
